Return & Refund Policy

At Fashiyano, we value customer satisfaction and strive to provide high-quality products. If for any reason you are not fully satisfied with your purchase, our return and refund policy is as follows:

1. Eligibility for Returns

We accept returns only if:

  • The product is defective, damaged, or incorrect.
  • The return request is made within 7 days of delivery.
  • The product is unused, unwashed, and in its original packaging with all tags intact.

2. Non-Returnable Items

The following items cannot be returned or exchanged:

  • Customized or personalized products.
  • Discounted or clearance sale items.
  • Gift cards and digital products.

3. Return Process

  1. Email us at sales@fashiyano.com or WhatsApp us at +91 8604038307 with your order details and reason for return.
  2. Our team will verify eligibility and provide return instructions.
  3. Ship the product to the address provided. Customers are responsible for return shipping costs unless the item is defective or incorrect.

4. Refunds 

  • Once your return is received and inspected, we will notify you of approval or rejection.
  • Approved refunds will be processed to your original payment method within 5-7 business days.
  • Shipping charges (if applicable) are non-refundable.

5. Exchanges 

If you want to exchange an item for a different size or color, contact us within 7 days of delivery. Exchanges are subject to stock availability.